SELF - GUIDES TOUR WITH OUR TICKETS.

Planning your visit

We  advise you to arrive early to avoid crowds even you have already your ticket. With our tickets ,enter at Entrance A , on the right hand side in the north wing. In the archway to the left , where you can pick up audioguides .

To avoid waiting in line, you can buy your ticket in advance online. Tickets are valid every day except monday (when the museum is closed) and certain public holidays. Advance tickets cannot be picked up at the museum.

                           Entrance (Face )                                                                          Audioguide in 8  languages

                                                                                                                                             (included with the Palace and Paseport tickets)

ACCESS TO THE CHATEAU

Individual visitors

Ticket holders have instant access to all the visit circuits, entrance A:
Chapel and 17th-century galleries
King's and Queen's State Apartments (Hall of Mirrors)
Dauphin's Apartments
Mesdames' Apartments (at weekends only, in low season).
If you do not already have your entrance ticket, go directly to the Desk i "Tic

kets and information", in the South Ministers Wing.
Groups
Reservation is required
access through the entrance B, in the Chapel Courtyard:
for groups on non-guided tours
access through the entrance C, Pavillon Dufour:
> for groups on guided tours by national museum lecturers.

Disabled visitors
disabled access to all visit circuits through the entrance H (lift).

Attention families! Push chairs, strollers and metal frame child carriers may not be used in the museum

       How to get to Versailles from Paris ?

INFORMATION   :

 CONFIRMATION :

• You will receive a confirmation e-mail or fax  from Us upon completing Your order within 48 hours .
• Please leave your e-mail address ,fax and a daytime phone number where we can reach you.
• All orders are subject to confirmation from the Paris Webservices .
• Ticket Prices and availability are not guaranteed until orders are confirmed.
•  

FORMS OF PAYMENT :

           ACCEPTED CREDIT CARDS

           We accept credit cards only VISA, MASTER CARD, Credit Card Payment  .

BOOKING POLICY

Reservation by fax and online payment security :

• We are shipping tickets to an address in Paris than the billing address for the credit card being used for the transaction, you MUST fill out our reservation form and our  CHARGE AUTHORIZATION FORM or your order will be cancelled. Simply fill out the form with the ticket you wish to purchase, provide legible copies of your Driver's License and Credit Card, and fax this back to the number on the form. This is done to protect you, the Client, and Paris Webservices Service from potentially fraudulent use of your credit card.

• Delivery of tickets could be as late as the day of the event. If you must pick tickets up at will call, whether at the box office or other designated location, we require a CHARGE AUTHORIZATION FORM with legible copies of your Driver’s License and Credit Card or the order will be cancelled. Again, this is done to protect both of us in fraudulent use. Only one name can be left a will call and that person must be present with a picture I.D. to pick up the tickets.

HOTEL DELIVERY ONLY:

We will deliver your tickets at your hotel in Paris by mail in registered service 5 days a week.We charge 7 eur for the delevery. All of our prices are Tax  included .

All deliveries will require a signature. It is your responsibility to be available to accept the delivery at your hotel . You also agree to provide us with a  Secure delivery address at your hotel and authorize your hotel concierge to accept delivery of the package for you .The Hotel concierge will sigh delivery for you and keep the envelope until your arrival

Delivery Condition                                            

All deliveries are made by our delivery service , deliveries  can be pre scheduled in advance.

MINIMUM 3 DAYS BEFORE  YOUR ARRIVAL .

The orders are from day to day treated( exept particular books): as of reception of the payment by  recorded, contitioned and dispatched into 5 days before your arrival date . ( except weekend and public holidays ) .

If for any reasony our tickets  are returned to us or could not be delivered we

will cancel your reservation .Each ticket booked on-line will be suject to a non-refundable 

transaction fee and  the delivery fee. If your purchase requires a last minutes . Please email or   fax us directly .

For the fast delivery , you must specify it . ( minimum 2 days ) .

The price for the delivery is 15 eu . ( to your hotel only ) .

In this case, we accept payment by credit card.We will send the invoice credit card

authorization agreement .

After your sign ( by fax) ,we process your payment and we will send you a

receipt to confirm the delivery .

All deliveries will require a signature .It's your responsibility too be available t accept the delivery at your hotel or apartment in Paris You also agree to provide us with a secure delivery address at your hotel and authorize your hotel concierge to accept delivery of the package for you.The hotel concierge will sigh delivery for you and keep the envelope until your arrival.

CANCELLATION POLICY

Since tickets are a one of a kind item they are not replaceable. There are no refunds, Exchanges or cancellations on any order once it is submitted to us.. This is necessary because we have purchased  Tickets from the Museum and we   are unable return them. Please order tickets only after you are certain you want them.

Paris Webservices has to be informed of any changes or cancellation by fax or E-mail :

 33 1 53 01 35 84 or fax : 01 53 01 35 84 mail to contact@pariswebservicse.com